Shipping policy

Returns & Refunds

At Klandestin, every piece is crafted to be more than just an item—it’s part of a limited vision. Because of the exclusive nature of our releases and the care we put into creating each product, all sales are final.

Please review all product descriptions, sizing charts, and details carefully before completing your purchase.

Return & Exchange Eligibility We do not accept returns, exchanges, or issue refunds for change of mind, sizing issues, or buyer's remorse. Once an order is successfully placed and dispatched, it cannot be returned.

Damages and Manufacturer Errors We stand by the quality of our work. If the error is ours—meaning you received a defective, damaged, or incorrect item—we will absolutely make it right.

• You must report the issue to us within 7 days of delivery.

• The item must be unworn, unused, and in its pristine, original packaging.

• If your claim is approved, we will cover the replacement and any associated shipping costs. If a replacement product is unavailable or cannot be issued, a full refund will be credited back to your original payment method within 3 to 5 business days.

Order Adjustments & Cancellations Orders may be modified or canceled only before they are dispatched. Once your order has been processed and shipped, cancellations and changes are no longer possible.

Missing Orders Please keep an eye on your tracking link once your order ships. Your package may still be en route, but if your tracking shows no progress for 15 business days, please reach out to us for immediate assistance.

Our Commitment Every piece we release is designed with intention. We ask that you make your purchases with that same intention.

Need Help? For any questions regarding your order, sizing, or to report a defective item, please reach out to us directly at support@klandestins.com. Our team will review your inquiry and respond with tailored instructions.